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Shipping Costs
Shipping weights are calculated as you add items to your shopping cart. Rates are based on your zip code and the weight of the order. You can view shipping charges as you add items to your shopping cart and during the checkout process before entering any payment information.
Delivery Times
Most orders ship within 24 hours of receipt of your order, Monday through Friday. We do not process or ship orders on weekends or holidays. If you have not received your order within 10 business days after placing your order, please call us at 1-888-990-9933. Business days are Monday through Friday.
Ground Shipping
Ground shipments for delivery in the continental US are shipped by UPS or FedEx and should arrive within 3-5 business days from the shipping date. See map below for estimated transit times. Business days are Monday through Friday.
Express Shipping
2-Day and Next Day orders must be received by 1:00 PM Central time to ship the same day. Orders received after 1:00 PM Central Time will ship the following business day. Transit times are counted as business days and do not include Saturday or Sunday. Business days are Monday through Friday.
Example: If an order is placed on Friday before 1:00 PM Central time via Next Day Air, the delivery day is Monday.
All express shipments must have a physical address (no PO boxes). Bulky and oversize items may incur additional shipping and handling fees. If items are not available for immediate shipment or if additional shipping and handling fees apply, we will promptly notify you by phone and/or email.
Upgraded Services
If you need special priority services, for example “Next Day by 10:00 AM” or “Saturday Delivery,” please call and speak to a customer service representative at 952-707-8600 or 888-990-9933 (toll-free). Additional charges will apply.
Post Office Boxes, US Territories, APO and FPO, Alaska and Hawaii
Orders addressed for delivery to PO Boxes, US Territories, APO and FPO, Alaska and Hawaii will ship via USPS Priority Mail. Ground shipping rates apply.
Canadian Shipping
Canadian customers please call in your order at 952-707-8600 or 888-990-9933 (toll-free). Our web site does not support Canadian orders at this time. Canadian orders are shipped via UPS or Air Mail. Customers are responsible for all customs and import duties collectible at the point of delivery.
Packaging
BuyLighting.com uses environmentally friendly shipping materials whenever possible, including recyclable corrugated boxes and non-toxic biodegradable cornstarch packing peanuts. Cornstarch packing peanuts can be reused, dissolved in water or composted.
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